Shipping policy
Shipping Destinations
We offer shipping within South Africa. Unfortunately, at this time, we do not offer international shipping.
Shipping Costs
Shipping costs will be calculated at checkout. We may offer free shipping promotions periodically.
Delivery Time
Standard delivery time is estimated to be within 1-7 business days after the order has been confirmed. Please note that delivery times may vary based on the shipping address.
Order Processing
Orders are typically processed within 1-2 business days after payment confirmation. Once processed, you will receive a shipping confirmation email with tracking information.
Tracking Information
You can track your order using the provided tracking number on our website or through the designated courier's online tracking system.
Delivery Partners
We partner with reliable courier services to ensure the safe and timely delivery of your orders. However, we are not liable for any delays or issues caused by the courier.
Shipping Address
Please ensure that the shipping address provided is accurate and complete. We will not be responsible for any delivery issues due to incorrect or incomplete addresses.
Delays and Force Majeure
In the event of unforeseen circumstances, such as natural disasters or other force majeure events, delivery times may be subject to change. We will make every effort to communicate any delays promptly.
Shipping Updates
We strive to keep you informed about the status of your order. You will receive email notifications for order confirmation, shipping confirmation, and any significant updates regarding your delivery.
Returns and Exchanges
Please refer to our "Returns and Exchanges" policy for information on how to return or exchange items.
Contact Information
For any inquiries related to shipping, please contact our customer service at coldfabric.pyt@gmail.com or 0746710576
Note: This shipping policy is subject to change, and any updates will be reflected on our website.